Privacy Policy

Why we collect your personal data and what we do with it.


When you supply your personal details to this clinic they are stored and processed for three reasons:


1. We need to collect personal information about your health in order to provide you with the best possible treatment. Your requesting treatment and our agreement to provide that care constitutes a contract. You can, of course, refuse to provide the information but we would then not be able to provide treatment.


2. We have legitimate interest in collecting that information, because without it we couldn't do our job effectively or safely.


3. It is important that we can contact you in order to confirm your appointments or update you on matters petaining to your medical care.




We have a legal obligation to retain your records for 8 years after your most recent appointment (or age 25 if this long). After this period you can ask us to delete your records if you wish. We may retain then in case you need to see us at some future date.


Your records are stored on paper in filing cabinets and the offices are locked and alarmed out of working hours.


We will never share your data with anyone who does not need access without your written consent. The following people/agencies will have routine access to your data;


Your practictioner(s) in order that they can provide you with treatment.

Our reception staff.


You have the right to see what personal data of yours we hold, and you can ask us to correct any factual errors. You can ask us to erase your records, providing the legal minimum period has elapsed.


Please be assured we are treating your personal data responsibly, making sure that the only people accessing your data have a genuine need to do so.


Any queries or complaints, please contact:        Jacqueline Spain

                                                                                 44 Hythe Road



                                                                                 TN24 8PU


                                                                                  Tel/Fax: 01233 633355


Alternatively, you can contact the Information Commissioner's Office.